TERMS AND CONDITIONS
TERMS AND DEFINITIONS
1.1. In this offer, unless the context requires other, the following terms have the following meanings and are an integral part of it.
Seller – Individual-entrepreneur Salova Olha, id 3221710420.
Buyer – any capable individual who has accepted a public offer on the terms of this offer, places orders and buying goods from Individual-entrepreneur Salova Olha, which are presented on the website wetincrime.com, For their personal, domestic and other needs, not related to the implementation of entrepreneurial activities.
Online store – official online store of the seller Salova Olha (wetincrime.com). Within the framework of this agreement, the concepts of online store and shop, as well as Internet addresses wetincrime.com and derivatives from wetincrime.com are equivalent and interpreted authentically, in the context of the offer.
Product – object (garment, accessory or other material value) presented for sale on the web site.
Order – after the registration of the issued and distributed replacement of the client (with filled fields), addressed to the seller for sales and delivery of the selected item.
2.1. This public offer (hereinafter Salova Olha). The agreement for the purchase and sale of goods on the terms specified in this offer and contains all the essential terms of the contract.
2.2. Relations in the field of consumer protection are governed by the Law of Ukraine “On Protection of Consumer Rights”, the Resolution of the Law of Ukraine “On Electronic Commerce” and other laws and legal acts of Ukraine adopted in accordance with it.
2.3. The seller has the right to amend these terms and conditions without prior notice. Changes to the terms are effective upon posting on the site and apply to any order made after posting.
2.4. Placing an order on the website, placing an order by phone, as well as subscribing and registering implies familiarizing the client with these terms, understanding them, mandatory consent and acceptance.
2.5. All text information and images of goods posted on the site are the property of the seller or contractors. Viewing information or printing pages of the site is permitted only for personal use.
SUBJECT OF THE CONTRACT AND PRICE OF GOODS
3.1. The seller transfers, and the buyer accepts and pays for the goods on the terms specified in this contract. The ownership of the ordered goods passes to the buyer from the moment the goods are actually transferred to the buyer and the latter has paid the full cost of the goods. The risk of its accidental loss or damage to the goods passes to the buyer from the moment the goods are actually transferred to the buyer.
3.2. The prices of the goods are determined by the seller unilaterally and without dispute and are indicated on wetincrime.com.
3.3. The price of the goods is indicated in Ukrainian hryvnia (UAH), in US dollars (USD), or in euros (EUR), depending on the currency selected on the website at the current rate of the Ukrainian hryvnia to the US dollar, or Euro.
3.4. An offer to conclude a contract for a specific product is valid during the period when the product is on the seller’s website, subject to the availability of this product in the seller’s warehouse.
CONCLUSION OF THE CONTRACT
4.1. The text of this agreement is a public offer in accordance with Art. 633 and Art. 641 of the Civil Code of Ukraine and is the equivalent of an “oral agreement” and has the proper legal force.
4.2. The contract concluded on the basis of the buyer’s acceptance of this offer is an adhesion contract to which the buyer accedes without any exceptions and / or reservations.
4.3. The fact of placing an order by the buyer is an unconditional fact of acceptance by the buyer of the terms of this agreement. The buyer who purchased the goods in the seller’s online store (placing the order for the goods) is considered as a person who entered into a relationship with the seller on the terms of this agreement.
RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The seller undertakes:
5.1.1. From the moment of the conclusion of this agreement, to fully ensure all obligations to the buyer in accordance with the terms of this agreement and applicable law. The seller reserves the right to default on obligations under the contract in the event of force majeure circumstances specified in clause 9 of this agreement.
5.1.2. Process the buyer’s personal data and ensure their confidentiality in the manner prescribed by applicable law.
5.2. The seller has the right:
5.2.1. Change this agreement, prices for goods, methods and terms of payment and delivery of goods unilaterally by posting them on the pages of the online store wetincrime.com. All changes take effect immediately after publication and are considered communicated to the buyer from the moment of such publication.
5.2.2. Without agreement with the buyer, transfer your rights and obligations to perform the contract to third parties.
5.3. The Buyer undertakes:
5.3.1. Until the conclusion of the contract, familiarize yourself with the content and terms of the contract, the prices for goods offered by the seller in the online store.
5.3.2. To place orders, the client needs to enter his data and place an order on his own or with the help of a customer service specialist in ways available to customers.
5.3.3. In order for the seller to fulfil his obligations to the buyer, the latter must provide all the necessary data that uniquely identifies him as a buyer and is sufficient to deliver the goods ordered by him to the buyer.
5.3.4. Pay for the ordered goods and their delivery on the terms of this agreement.
5.3.6. Do not use the goods ordered on the website for business purposes.
ACCEPTANCE OF THE ORDER
6.1. After placing an order, the client receives information to his email on the composition of his order, indicating the cost of goods, address and delivery cost.
6.2. The order is considered accepted for execution after the client receives an e-mail to the email address specified in the registration form, confirming the acceptance of the order, or after the message on the creation of the order with its number is displayed on the website page.
6.3. The seller reserves the right to cancel the client’s application at the stage of confirmation of the application.
6.4. The seller reserves the right to coordinate the order data with the client by phone. If it is impossible to contact the client within 48 hours, the order made by the client is canceled, and if the client has made an advance payment, the money is returned by the seller to his banking details.
6.5. After placing the order, the buyer is provided with information about the delivery date of the order to the client. The specified date depends on the availability of the ordered goods in the seller’s warehouse and the time required to process and deliver the order.
7.1. The customer undertakes to accept the order within the agreed delivery time. The delivered goods are handed over to the customer, and in his absence – to any person who had the order confirmation or other document confirming the delivery of the goods.
7.2. The buyer can pick up from all the shops of the seller.
7.3. The seller tries to comply with the agreed delivery times as much as possible. The seller is not responsible for possible delays in delivery due to unforeseen circumstances that occurred through no fault of the seller, which could not have been foreseen.
7.4. For customers from foreign countries, the seller sends the order by state mail or DHL service, excluding taxes and duties of the country of residence of the buyer. Shipping price does not include taxes and duties.
TERMS OF RETURN AND EXCHANGE OF GOODS
8.1. The buyer has the right to return the product of proper quality if it does not fit in shape, dimensions, style, color, size or configuration. The buyer has the right to exchange the product of inadequate quality for a similar product without defects, if available, or choose another product from the range for the same amount.
The buyer has the right to exchange or return a good quality product, if it has not been in operation, its presentation (branded packaging, seals, labels), consumer properties are preserved, the completeness of the goods is preserved, as well as a document confirming the fact and conditions of purchase of the specified product (sales receipt or cash register receipt).
8.2. Methods for returning ordered goods:
return the goods through the delivery service;
return the goods by yourself, or through any courier company.
8.3. Shipping costs of exchange and return of good quality goods are paid by the buyer.
8.4. Claims for the return of the amount of money paid for the goods are subject to satisfaction within 5 days from the date of the relevant demand. In case of return of goods of improper quality, the cost of the goods is returned to the buyer together with the cost of delivery.
8.5. Refunds are always made in the same way as the payment for the goods was made.
8.6. Exchange and return are not subject to:
Products that have been in use.
Products that were used for photo / video shooting.
Products without proof of purchase.
Products delivered outside Ukraine (international delivery).
Products that have been pre-ordered.
9.1. The buyer can make payment as follows:
when picking up from the seller’s store in cash or by card;
online payment on the website;
10.1. Either party is released from liability for full or partial failure to fulfil its obligations under this agreement if this failure was caused by force majeure circumstances that arose after the signing of this agreement. “Force majeure circumstances” means extraordinary events or circumstances that such a party could not have foreseen or prevented by means available to it. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, hostilities, actions of Ukrainian or foreign government agencies, as well as any other circumstances beyond the reasonable control of either party.
Changes in current legislation or regulations that directly or indirectly affect any of the parties are not considered force majeure circumstances, however, in the event of such changes that do not allow either party to fulfillany of its obligations under this agreement, The parties are obliged to immediately decide on the procedure for eliminating this problem in order to ensure that the parties continue to fulfil this agreement.
11.1. When returning the goods for the seller to transfer funds, the client provides passport data and bank card details. The seller has the right to use this information to fulfill his obligations to the client. The seller recognizes the importance of the confidentiality of the personal information provided by the client. By providing his personal data to the seller, the client agrees to their processing by the seller, including in order to fulfill his obligations to the client under this offer, promote the seller of goods and services by sending advertising and information mailings, conducting electronic and sms-surveys, holding competitions and other promotions among customers, analysis of the results of marketing campaigns, customer support, statistical research, organization of delivery of goods, control of customer satisfaction with the quality of services provided by the seller. Persons visiting the site, as well as customers agree that in order to fulfill obligations to the client, as well as for the purpose of conducting marketing research, generating analytical reports and other marketing activities, the seller may instruct the processing of personal data (including, but not limited to, date of birth, e-mail address, data on accounts in social networks, information on purchase histories, information on interests) to third parties on the basis of an agreement concluded with such persons, subject to the requirements of the legislation of Ukraine on ensuring the confidentiality of personal data and the security of personal data during their processing. Personal data processing means any action performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (including transfer to third parties). persons, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data. The seller has to process personal data, including by sending the client advertising correspondence to the specified postal address, making phone calls, sending sms messages, messages via Internet messengers, and also sending advertising emails to the email address indicated by the client.
The client can refuse to receive mailings, from receiving advertising and other information without explaining the reasons in one of the following ways:
the client can choose to unsubscribe from newsletter by clicking the “unsubscribe” button in the email;
the client can contact the seller’s customer service by e-mail indicated on the wetincrime.com website in the “contacts” section.
11.2. The seller undertakes not to disclose the information received from the client. It is not considered a violation for the seller to provide information to agents and third parties acting on the basis of an agreement with the seller to fulfil obligations to the client.
11.3. The buyer agrees and permits the operator and the operator’s counter-parties to process the buyer’s personal data using automated database management systems, as well as other software tools specially developed on behalf of the operator.
11.4. The buyer has the right to request from the operator full information about his personal data, their processing and use, as well as demand the exclusion or correction / addition of incorrect or incomplete personal data.
RESPONSIBILITY OF THE PARTIES
12.1. For non-fulfilment or improper fulfilment of the terms of this agreement, the parties are liable in accordance with the legislation of Ukraine.
12.2. All textual information and graphic images posted in the online store wetincrime.com have a legal copyright holder, illegal use of this information and images is prosecuted in accordance with the current legislation of Ukraine.
13.1. All disputes related to non-fulfilment or improper fulfilment of their obligations under this agreement, the parties will try to resolve during negotiations.
13.2. If no agreement is reached during the negotiations, disputes will be resolved in the court in accordance with the current legislation of Ukraine.